Dear EōS Members,

 

We hope this message finds you well. We want to bring to your attention a recent increase in billing fraud scams targeting gym Members, including some of our own.

 

Beware of Fake Phone Numbers: We have received reports of scammers using fake phone numbers to impersonate our billing department. To ensure you receive accurate billing information, always visit our official website at eosfitness.com. This is the safest way to find billing information for your EōS Membership account.

 

Here are some additional warning signs to watch out for:

Unsolicited Communications: Be cautious of emails or phone calls requesting personal or financial information. Legitimate inquiries from us will always come through official channels.

 

Suspicious Payment Requests: If you receive a message asking for payment through unconventional methods or for services not rendered, please report it to us immediately. This includes being asked to provide billing information as a method for account verification.

 

Unrecognized Charges: Always review your bank and credit card statements. If you notice any unfamiliar charges, contact your financial institution right away. To view all transactions related to your EōS Fitness Membership account, please login here and click on “My Payment History.”

 

We take the safety and security of our Members seriously and encourage you to protect your personal information. If you have any concerns or questions, please don’t hesitate to contact us.

 

Thank you for your attention to this important matter.

 

In Health,

EōS Fitness